Managing the aftermath of a cyber incident can be stressful, complex, and time-consuming.
In a cyber crisis scenario, clear, effective and timely communication is crucial for meeting legal obligations, reducing risks, and maintaining trust with your organisation’s stakeholders and affected individuals.
Leveraging our extensive experience managing hundreds of cyber incidents for organisations of all sizes and across all sectors, (b)REACH is Wotton Kearney’s purpose-built notification service, designed exclusively for our clients.
Benefits for your organisation:
End-to-end breach notification
(b)REACH takes care of every step of the notification process, including:
- Personalised email and postal notifications: We’ll provide you with tailored notifications that ensure compliance with your organisation's privacy obligations under the Notifiable Data Breach Scheme (and State equivalents).
- Inbound query handling: We efficiently manage all inquiries, providing clear, reliable and timely responses.
Streamlined, unified messaging
Using seamless CRM integration and tailored workflows, (b)REACH streamlines the notification and response process, significantly reducing notification and response times, enhancing compliance with regulatory requirements, and minimising the operational burden on your organisation.
All communications are crafted to be issued under your brand, ensuring consistency, trust, and brand cohesion.
Focus on recovery, not logistics
Our fixed-fee solution provides peace of mind and cost certainty by expertly managing the time-consuming notification and query process. With (b)REACH, we ease the burden on your team, enabling you to focus on what matters most – recovering from the incident and getting back to business – while we handle the complexities of communication, compliance and stakeholder engagement.
Responding to incidents with (b)REACH:
Stage 1: Incident Triage
WK operates a cyber incident response hotline that is monitored 24/7 by our cyber lawyers. Our team will respond within one hour to any notification of an incident through this hotline. WK provide phone advice and support to the insured, while obtaining details of the incident.
Stage 2: Incident Response
WK will work with you to scope out the investigation work, coordinate third-party providers and manage the investigation.
Stage 3: Regulatory Investigation & Resolution
WK will help manage regulatory obligations and claims and use (b)REACH to ensure notifications are issued in line with regulatory requirements and client communications and queries are effectively managed.
Here's what our team had to say:
Kieran Doyle
Head of Cyber, Privacy & Technology
Nicole Gabryk
Partner
"WK created (b)REACH, a service designed to streamline the entire breach notification process, from crafting tailored email and postal notifications to managing inbound queries.
With CRM integration and tailored workflows, (b)REACH seamlessly takes care of the entire notification process, allowing clients to focus on recovery and getting back to business, instead of the complex and time-consuming notification and query process.
For businesses facing a cyber crisis, (b)REACH really is a true game changer."
Wotton Kearney acknowledges the traditional custodians of the lands on which we work, and pay our respects to Elders past and present.
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